We strive to ensure that you are completely satisfied with your learning experience and the courses we provide. If for any reason you are not satisfied with your purchase, we offer a transparent and fair refund policy so that you can feel confident in your decision to learn with us.
You are eligible for a full refund if you request it within 7 days of purchase, provided you have not completed more than 25% of the course. After the 7-day period, refunds will not be available, as you will have had enough time to explore the course content and assess whether it meets your expectations. To request a refund, please contact us at info@mwangischool.space with your order details and reason for the refund. We aim to process all refund requests within 5-7 business days.
If you purchased individual lessons as part of a module or course, our standard refund policy applies. If you request a refund within 7 days and have completed less than 25% of the lesson, you will be eligible for a full refund.
If the course was purchased through a special promotion or discount, the same 7-day refund policy applies. The refund will be issued based on the original price paid.
In rare cases where we need to cancel or discontinue a course due to unforeseen circumstances (e.g., instructor unavailability, technical issues), we will offer a full refund or the option to transfer you to another course of equal value.
If a refund is processed, you will lose access to all course materials, including videos, downloadable files, and exclusive content, from the moment the refund is issued.
Please note that we cannot offer refunds if you have:
- Accessed more than 25% of the course content.
- Requested a refund after the 7-day period.
We encourage you to review the course syllabus and any free preview materials before purchasing to ensure the course aligns with your expectations.
